Revolutionizing Bank Dispute Resolution For Nigerians
Revolutionizing Bank Dispute Resolution For Nigerians
No more long queues or bank stress. Resolve every banking dispute and book appointments straight from your phone. Take total control of your money and your time.
No more long queues or bank stress. Resolve every banking dispute and book appointments straight from your phone. Take total control of your money and your time. It’s banking on your own terms.
Complaints lodged in 3 minutes. 14-day CBN countdown tracked automatically. No manual follow-up needed.
Every complaint has a ticket number, a status, a countdown, and a direct line to the person handling it.
Banks are held to CBN mandates by design. Every action is logged. Nothing disappears quietly.
All-in-one Bank Dispute Resolution
Our mission is simple and non-negotiable: every Nigerian bank customer deserves a fast, fair, transparent path to resolve their banking disputes — without queuing, without repeating themselves, and without losing a full working day to a system that wasn't built with them in mind.
ResolveX is the infrastructure that makes that possible. We give customers a voice, give banks the tools to honour their obligations, and give regulators the accountability trail they demand.
Nigeria
Then All of Africa
The banking dispute problem is not unique to Nigeria. Across Sub-Saharan Africa, hundreds of millions of bank customers face the same broken system — unresolved complaints, no accountability, regulators stretched thin.
ResolveX is built to become the continent's standard infrastructure for dispute resolution. We start where the need is most acute and most visible: Nigeria, with 33+ million active bank customers and a regulatory environment actively demanding change.
Real Human Support, Zero Chatbot.
Forget the frustration of talking to automated bots that don't understand your unique banking issues. Our platform connects you directly with your bank's dedicated customer care representatives who are equipped to handle your specific disputes in real-time.
Live Tracking With Strict CBN Accountability.
Our real-time tracking dashboard keeps you updated at every stage. We have integrated a precise 14-day countdown timer for every case, strictly adhering to the Central Bank of Nigeria’s mandated Service Level Agreement. This transparency ensures your bank stays accountable to the official timeline, giving you total visibility until your funds are successfully recovered and the case is closed.
Routing to Your Nearest Branch.
Our intelligent system eliminates favoritism and delays by automatically routing your tickets to the most qualified staff at your closest branch. Utilizing a precise Round Robin algorithm, we ensure that workloads are distributed fairly among bank personnel, preventing bottlenecks and ensuring your case gets immediate attention. This optimized workflow guarantees that no dispute is overlooked, delivering a balanced and rapid resolution experience every single time.
Beyond Support—Total Resolution.
Settle all your banking issues and schedule your appointments with ease on your mobile. We’ve made resolution simple so you can focus on what really matters to you.
Download the app now and enjoy STRESS FREE dispute resolution!
